IMPORTANT NOTE FOR ALL CLAIMS
- Take full details of the nature of loss.
- Take photographs.
- Take contacts of witnesses.
- Draw diagrams to explain.
- Open a file and keep all documents pertaining to this claim in one place for future reference.
- More details eases settlement.
- Fill in a claim form.
- Fill a police abstract form
- Take details of the location.
- Take details of the cause of the accident.
- Notify us immediately.
- Where a third party is involved NEVER ADMIT LIABILITY.
- Take details of the third party.
- Take details of the third party’s insurers.
- Obtain repair estimate from a garage and send it to us. Don’t authorize repairs without the consent of the insurers.
- Complete a claim form and send it to us.
- Send us an original police abstract.
- Send us a copy of the logbook.
- Send us a copy of the driver’s valid driving licence.
- Obtain an inspection report in case there are injuries.
MOTOR WINDSCREEN CLAIM
- Replace the damaged windscreen.
- Complete a claim form and forward it to us with the following documents.
- Original replacement receipt with ETR.
- Copy of logbook.
- Copy of driver’s valid driving licence.
- Report to the police station.
- Take immediate action to minimize the loss.
- Notify us as soon as possible.
- Complete a claim form and forward it to us.
- Send us repair estimate in case of damage.
GROUP PERSONAL ACCIDENT
- Advice us on the injury immediately.
- Complete claim form and forward it to us immediately.
- Submit medical bills.
- Submit payslip copies for three (3) months prior injury.